Looking to Switch Agent?

It is easier than you thought

Letting agents are supposed to take the load off landlords and work for their best interest. However, the service quality can be a hit and miss. Many agents are part of traditional high street firms that earn more from selling properties. Lettings being a less sexy domain does not always get enough attention. And often larger companies treat landlords (or their staff) as just another number, moving them from one person to the next, affecting the client experience.

๐Ÿ—ถ Slow response

๐Ÿ—ถ Unfamiliar with tenant situation

๐Ÿ—ถ Inspection non-existent

๐Ÿ—ถ Expensive management fees

๐Ÿ—ถ Expensive contractor quotes

๐Ÿ—ถ Hidden charges

๐Ÿ—ถ Mistakes in notices

Sound familiar?

You do not have to wait until the end of a tenancy to switch your letting agent.

Changing letting agent while keeping the tenant

The process of switching agents is more straightforward than many landlords expect. We understand that existing agreements can sometimes feel restrictive and itโ€™s not always clear what your options are. Thatโ€™s why the first step is to choose a letting agent that aligns with your expectations. If you decide to move to us, we will begin by reviewing your current agreement and any relevant terms. Every tenancy and agency arrangement is different. Once we have the details, we can provide clear advice on the best way to proceed. When you are ready, we will guide you through the notice process and manage the transition on your behalf, ensuring a smooth and professional handover.

โœช Record request
We will request copies of all paperwork linked to the property from the outgoing agent. That includes tenancy agreements, tenant identification, inventory check, deposit information, safety certificates, and any property specific documents such as warranties and guarantees. This allows us to build a thorough picture of the property and update our database.

โœช Tenant notification
We will inform tenants about the change in letting agents and provide them with the new contact information. The outgoing agent should also make them aware of the change. We will get in touch with the tenants to introduce ourselves and discuss rental payments, maintenance reporting, plus routine inspection advice.

โœช Handover day
We will collect keys from your previous agent as well as arrange the deposit to be transferred to our scheme. For the landlord, get written confirmation from the outgoing agent that no monies are owed, and that everything that needs to be completed by them (and you) has been done.

โœช Meeting the tenant
We will ask for a meeting at the property with the tenant, where we properly introduce ourselves, carry out an inspection, get their feedback and discuss any problems they may have. Most importantly, to let the tenant know that the line of communication is always open.

If you intend to self-manage, you can also follow the above steps. You are welcome to give us a ring if you need any assistance at any stage.

Happy landlord + happy tenant = stable cashflow

As an independent agent, our goal is to enhance the rental experience for both landlords as well as tenants. Check out how we can work together and our fees.